Privacy Policy

Odyssey Alive is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

You Control Your Personal Data

“Personal data” is any information that can be used to identify you as an individual. This may include your name, email address, IP address, or other identifying information.

You have the right to:

• Request a copy of any personal data we have collected about you
• Request that we correct any inaccurate information
• Request that we delete your personal data
• Withdraw consent for data processing at any time

To exercise any of these rights, please contact us through the contact form. We will verify your identity before processing any data requests.

What We Collect

We collect information in the following ways:

Newsletter Subscriptions

When you subscribe to our newsletter (Focus), we collect your email address. This information is stored securely with Mailchimp, our email service provider. You can unsubscribe at any time using the link in any newsletter email.

Contact Form Submissions

When you submit the contact form, we collect your name, email address, company name (optional), and message content. This information is sent directly to us via email and is used solely to respond to your inquiry.

Analytics Data

We use Google Analytics to understand how visitors interact with our website. This service collects data including:

• Pages visited and time spent on site
• Referring websites
• General geographic location (country/city level)
• Device type and browser information

IP addresses may be collected to maintain site security and prevent abuse. Analytics data is aggregated to understand usage patterns.

How We Use Your Information

We use collected information exclusively for:

• Responding to your inquiries and providing requested services
• Sending newsletter content you have subscribed to
• Improving our website and services based on usage patterns
• Ensuring the security and proper functioning of our website

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

Third-Party Services

We work with the following service providers:

• Mailchimp: Email newsletter delivery. Your email address is stored according to their privacy policy.
• Google Analytics: Website analytics. Data is processed according to Google's privacy policy.
• Cloudflare Turnstile: Bot protection for our contact form. No personal data is collected beyond what is necessary for verification.

Cookies

Cookies are small files stored on your device that help websites function properly. Our site uses the following cookies:

• cookie_consent: Remembers your cookie preferences so we don't ask repeatedly.
• _ga, _gid: Google Analytics cookies that help us understand site usage.

You can disable cookies in your browser settings, though this may affect site functionality.

Data Retention

We retain your personal data only as long as necessary:

• Newsletter subscriptions: Until you unsubscribe
• Contact form submissions: Up to 2 years for business records
• Analytics data: 26 months (Google Analytics default)

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes using HTTPS encryption for all data transmission and working only with reputable service providers who maintain strong security practices.

GDPR Compliance

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR). For more information about GDPR, please visit gdpr.eu.

Your GDPR Rights

Under GDPR, EEA residents have the following rights:

• Right of access: Request a copy of your personal data
• Right to rectification: Request correction of inaccurate data
• Right to erasure: Request deletion of your personal data
• Right to restrict processing: Request limitation of how we use your data
• Right to data portability: Receive your data in a machine-readable format
• Right to object: Object to processing based on legitimate interests
• Right to withdraw consent: Withdraw consent at any time without affecting prior processing

To exercise any of these rights, please contact us through the contact form. We will respond to your request within 30 days.

Legal Basis for Processing

We process personal data under the following legal bases:

• Consent: Newsletter subscriptions and cookie usage. You provide explicit consent before we collect this data, and you can withdraw consent at any time.
• Legitimate interest: Analytics to improve our services and maintain site security.
• Contract: Responding to service inquiries. When you contact us about our services, we process your data to fulfill your request.

How We Comply

We take the following measures to ensure GDPR compliance:

• Data minimization: We only collect data that is necessary for the stated purpose
• Consent management: We obtain clear consent before collecting personal data and provide easy opt-out options
• Transparency: This privacy policy clearly explains what data we collect and why
• Security: We use HTTPS encryption and work only with GDPR-compliant service providers
• Data processing agreements: Our third-party providers (Mailchimp, Google) maintain their own GDPR compliance and data processing agreements
• Right to be forgotten: Upon request, we will delete your personal data from our systems and request deletion from third-party services
• Breach notification: In the unlikely event of a data breach affecting your personal data, we will notify you within 72 hours

Children's Privacy

Our services are not directed to individuals under 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this privacy policy from time to time. Significant changes will be noted with a new “last updated” date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this privacy policy or wish to exercise your data rights, please reach out through our contact page.